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Copyright The DAM
Dear Customers
We are classic motorcycle enthusiasts. We make every effort to provide quality parts to keep your classic motorcycle on the road.
Life is short. We don’t have to do this as a business.
But we do it because we want to see your bikes continue to be ridden and enjoyed as the manufacturer intended.
Sometimes re-manufactured parts may not be a perfect replica of the original part. We try very hard to ensure our research is correct, but sometimes you might have to make small adjustments or accept that these parts are now the best replacement available, and on very rare occasions some parts may not integrate seamlessly with parts purchased from other manufacturers. Our pricing is set to enable us to stay in business, we are not getting rich at your expense.
If any part you purchase from us is not what you expected then please call us. We want our customers to be happy and will work to find a solution for your problem.
Whether you are purchasing on the internet or in person always give thoughtful consideration to those generous people who spend thousands of hours sourcing or making parts, and who invest heavily to keep those parts in stock so you can continue to maintain your classic bike.
In this modern world where a few customers’ sense of entitlement sometimes overshadows the classic concept of good faith, it could be only be a matter of time before companies like ours will cease to exist and no parts will be available to keep your wonderful machines on the road.
For this reason we have to engage lawyers to write up these complicated legal documents.
Kind regards
Greg Parish
D.A.M. Classic Racing
Returns Policy
For detailed wording of the Returns Policy please read our Terms and Conditions.
You may return most new, unopened items within 7 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please contact us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping
For detailed wording of the Shipping Policy please read our Terms and Conditions.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to next 100 grams.
Occasionally certain combinations of goods may make the shipping cost may appear higher than expected. If this occurs please Contact Us with your order number immediately.
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